In workplaces, active listening skills are essential for building good relationships between colleagues and creating effective teamwork. What Is Active Listening? Active listening is a soft skill that involves paying attention and understanding what someone is saying without passing judgment. 10+ Active Listening Exercises for Workplaces.10+ Fun Active Listening Exercises for the Workplace.Some would just be fine with frequent kind words when the occasion raises. Those who like treats should be treated with lavish luncheons accompanied by chosen invited colleagues while those who prefer gifts should be gifted with surprise holiday get-away or a weekend stay at luxurious resort. Those who have close relationships with colleagues wouldn't mind for everyone to find out thus openly praising in meetings even jokingly would be highly valued as compared to those who have only professional relationships whereby jokes even in an attempt to praise could be deemed as demeaning.ģ. Those who are extrovert would most likely appreciate a publicly open appreciation during informal gatherings whereas an introvert would most probably prefer a pat on the back and quietly spoken praises.Ģ. There are many ways to deliver this and as we know no two individuals are totally alike thus the methods should slightly differ.ġ. Motivating someone means encouraging them to keep on the path they're on without strictly tying them to it. It might take time to counter the effects of an environment where there is a cynical view of positive feedback, but in the long run, by embracing positive feedback, you can not only enhance working performance but also enrich the quality of life in the workplace. Encourage peer feedback among team members and colleagues and actively ask them for positive comments on each other's performances on tasks. Feedback doesn't have to only come from the higher ranks either. Offer informal positive feedback when making small talk or when walking down a corridor. Don't just wait for special moments like appraisals to give feedback. Make giving positive feedback part of your team/department/company culture. Create a culture of offering positive feedback However, research suggests that by focusing on the process of how things are done – praising effort, experimentation and problem-solving strategies – we can encourage the development of new skills and the continued honing of talents. 'You really have an eye for details' or 'You have a real talent for organising events'. Many of us tend to focus our praise on the end result and seemingly innate talents, e.g. Psychologist and 'growth mindset' proponent Carol Dweck spoke of the plasticity of the brain and our ability to develop skills and talents that we might not have been good at to start with. Ensure there are times when positive feedback is given for its own sake and resist the temptation to offer constructive criticism. When positive and negative feedback always appear to go hand in hand, the positives can become devalued and ignored. Don't always follow positive feedback with negative feedback Below are three tips to help you make positive feedback count. Instead, positive feedback should not simply be seen as something to cushion the negative, but should be delivered so as to reinforce and encourage good performance. However, when feedback becomes such a routine, employees can start to perceive positive feedback as simply a form of sugarcoating the negatives, thus diminishing its value. In an attempt to inject some positivity into their feedback, many managers rely on sandwiching negative feedback between two positive comments. You know how the feedback sandwich goes: say something nice, say what you really want to say, say something nice again. When you step into her office on Monday morning she begins by praising you for the good work you've done on the project, and you wonder if this is the obligatory praise that starts off the typical 'feedback sandwich'. You worry about it all weekend, wondering what you might have done wrong. Your manager stops you and says she needs to have a word about your performance in the recent project.
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